> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autosana.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack Notifications

> Receive run results and review Jira or Linear tickets in Slack

Connect Slack to receive flow results, grouped issue summaries, and links back
to Autosana.

<Frame>
  <img src="https://mintcdn.com/autosana/H-ZLLIY418IAJM6B/images/slack-notification.png?fit=max&auto=format&n=H-ZLLIY418IAJM6B&q=85&s=1337b8458136db5856d875c1c82c16aa" alt="Slack notification showing a flow result and links to Autosana" width="893" height="369" data-path="images/slack-notification.png" />
</Frame>

## Connect Slack

1. Go to **[Settings > Integrations > Slack](https://autosana.ai/settings?tab=integrations\&integration=slack)**
2. Click **Connect to Slack** and authorize Autosana
3. Select the organization default notification channel

Autosana requests `chat:write` and `chat:write.public` to send and update
messages, plus `channels:read` and `groups:read` to list available notification
channels.

## Route each app to its own channel

Apps use the organization default unless an organization owner or admin
overrides them:

1. Go to **[Settings > Integrations > Slack](https://autosana.ai/settings?tab=integrations\&integration=slack)**
2. Find **App-specific routing** in the Slack Notifications integration
3. Click **Add app route**
4. Choose the app and its dedicated Slack channel, then save

Only that app's run notifications go to the selected channel. Choose
**Organization default** to remove the override.

<Tip>
  For private channels, invite the Autosana bot first so the channel appears in
  the dropdown.
</Tip>

## Issue notifications

After an unsuccessful run, the Slack message first shows that issue analysis is
in progress. Autosana updates the same message when grouping finishes, showing
eligible issue groups in severity order.

Messages omit dismissed groups and groups marked **Don't show again**. If the
message would exceed Slack's block limit, use the included dashboard link to
review the remaining issues in Autosana.

An issue with a current Jira or Linear ticket shows its external key and link.
An eligible issue without a current ticket shows **Create ticket**.

## Link your Autosana account

Slack must know which Autosana member is approving a ticket. The first time you
select **Create ticket**, follow **Link Autosana account**, sign in to Autosana,
and confirm the link. The link is single-use, expires after ten minutes, and
only works for an active member of the same Autosana workspace as the Slack
installation.

If your Autosana membership is removed or Slack is reinstalled, link your
account again.

## Review a ticket in Slack

For a linked member, **Create ticket** opens a Slack review modal with the same
provider, destination, issue type, title, and description choices available in
the Autosana dashboard.

Submitting the modal acknowledges the request immediately and creates the
ticket in the background. When creation succeeds, Autosana updates the original
Slack notification with the Jira or Linear key and link.

If provider options are not available quickly, the modal directs you to the
dashboard rather than waiting. Recoverable failures preserve a dashboard retry
path. If the provider result is unknown, check Jira or Linear before retrying so
you do not create a duplicate.

<Note>
  Ticket creation always requires a person to review and submit the Slack modal.
  The workspace's automatic-provider setting is a separate issue-group workflow.
</Note>